فئات الوظائف
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Customer Care Agent Jobs in Bahrain |  فرص عمل في البحرين

مطلوب Customer Care Agent
الوصف

• Answering inbound calls andInteract with customers to provide the necessary help while usingservice.
• Liaise and coordinate with ServiceProvider to resolve customer issues
• Interactwith customers through chat and emails.
•Identify, research, and resolve customer issues using the admintools and ticketing system.
• Perform outboundcalls to follow up with customers and service providers
• Conduct courtesy outbound calls to customers to ensuretheir satisfaction
• Live Monitoring of theorders to ensure that the Service provider is following the KPIsset by the operations
• All call informationaccording to standard operating procedures
•Identifying customers’ needs, clarify information,research every issue and providing solutions and/oralternatives.


Just Clean
رقم الوظيفة 542231
تاريخ الإعلان 2021-03-31
البلد البحرين
الفئة Other
neuvoo.com
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